At www.laalgudi.com, we strive to provide efficient, reliable, and timely delivery of all our products. Please review our shipping and delivery policies below to understand the process better.

1. Shipping Locations

We offer shipping across India. Currently, we do not provide international shipping. All orders are processed and shipped from our warehouse in India.

2. Processing Time

• Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
• Processing Time: Orders are usually processed within 2-3 business days from the date of purchase. Please note that orders placed during holidays or weekends may experience a slight delay.
• Shipping Time: Once your order is shipped, delivery time depends on the destination and shipping method. The estimated delivery time is 3-4 business days.

3. Shipping Charges

• Standard Shipping: We offer free shipping on all orders within India.
• Expedited Shipping: If you require faster shipping, expedited shipping options are available at an additional cost. The price for expedited shipping will be calculated during checkout.

4. Delivery Methods

• Courier Service: We partner with leading courier companies to deliver your order safely. Delivery is usually made by courier services like Delhivery, DTDC, India Post, or other reputable services.
• Tracking Your Order: Once your order has been shipped, you will receive an email with tracking details. You can track your order status through the courier’s website.

5. Delivery Timeframe

• Orders are generally delivered within 3-4 business days. However, delivery may take longer in certain situations, such as during high-demand periods or due to unforeseen circumstances such as weather or logistical issues.
• In case of delays, we will keep you informed via email or SMS.

6. Order Damaged in Transit

While we take every care to pack and ship your order securely, in case of damage during shipping, we request that you:

• Report any visible damage to the package or product within 24 hours of delivery.
• Contact us immediately at Shyammarketing011@gmail.com or call +91 9414510911 to resolve the issue.
• We will either replace the damaged product or issue a refund, as per your preference.

7. Shipping to Multiple Addresses

If you want to ship your order to multiple addresses, please place separate orders for each address. We do not currently offer the facility to ship a single order to multiple addresses.

8. Order Tracking

Once your order is dispatched, you will receive an email with the tracking number and courier details. You can track your order by visiting the courier company’s website and entering the tracking number provided.

9. Delays in Delivery

While we aim for timely delivery, unforeseen circumstances (e.g., weather disruptions, transport issues, courier delays) may occasionally affect timelines.

• We will notify you in case of significant delays.

• Our support team will coordinate with courier partners to resolve issues quickly.

10. Contact Information for Shipping Issues

If you have any issues with the delivery or need assistance tracking your order, please feel free to contact us:

Say Hello!
Shyam Marketing
Opposite Gyandan Global School,
Hanumangarh Town – 335513, India
Phone: +91 9414510911
Email: Shyammarketing011@gmail.com